About Thairapy X Cerby 🌱🩷

WELCOME TO THAIRAPY 🌿💕 Heyyy Dolls! Welcome to Thairapy by Cerby — where healthy hair, beautiful styles and good energy meet. I’m Cerby (Kirby), a licensed NHCS & Cosmetologist specializing in braids, protective styling and healthy hair care. Hair is my gift and my passion, but Thairapy has always been about more than the style. This is your time to relax, reset, enjoy good conversation and leave feeling even more beautiful than you came. ✨ Every crown. Every style. Every time. That’s Thairapy. BEFORE YOU BOOK Please read all policies carefully before scheduling. By completing your booking, you acknowledge and agree to all Thairapy policies. NEW CLIENTS First time here? Welcome Doll! 💕 A client consultation is recommended for new clients, especially if you’re unsure which service to choose or need help determining your desired look. BOOKING FOR SOMEONE ELSE Please book appointments using the CLIENT’S information, not the person making the appointment. This ensures all confirmations, reminders and appointment details are sent correctly. CONFIRMATIONS Appointment confirmations are sent by text and email 2 days before your appointment. Please respond to either notification to confirm you’re still coming. Unconfirmed appointments are subject to cancellation. DEPOSITS A non-refundable deposit is required at booking and will be applied toward your service total. Deposits are attached to the appointment booked and are not refundable. A new deposit may be required for cancelled appointments or appointments moved outside the eligible rescheduling period. PAYMENTS Your remaining balance is due at your appointment. Cash only, please bring the correct change. Your card on file will only be charged for your deposit. PRICING Any service displaying a “+” is listed at a starting price. Final pricing may vary based on length, size, hair needs, added services or the desired look. If you’d like an exact price before booking, please schedule a consultation. SHAMPOO + HAIR PREP Shampoo service is included with applicable hair appointments. If you choose to shampoo before arriving, please come with your hair clean and OIL-FREE. Your hair will be properly moisturized and prepared during your service. BRAIDING HAIR All braiding hair is included with applicable braid services. If you have a specific color preference, please make your color desires known to your stylist before your appointment. Color availability may vary, so please communicate your desired color as early as possible. STYLE SELECTION Please double-check your style, size, length and color before completing your booking. Last-minute style changes are not guaranteed and may require a new appointment depending on the time and materials needed for the requested service. PHOTO + VIDEO CONTENT I take photos and videos of my work for business, portfolio and promotional content. This may include images or videos of your hair, the styling process or your finished look. To help ensure your comfort and privacy, I will provide a face covering for you to wear during photos and videos if you prefer not to show your face. Please let me know if you have any questions or concerns about content before your appointment. EXTENDED BRAID APPOINTMENTS Styles requiring extended appointment times—including select small/medium braids and other lengthy braid services—are available Tuesday and Wednesday only and may have designated start times. Please book according to the availability provided for your selected service. PRETTY PRIORITY Want a lengthy braid service outside of its regular designated booking schedule? A Pretty Priority Appointment may be required and additional fees will apply. Please select the appropriate priority option when booking when applicable. KIDS’ SERVICES Please pay close attention to the age requirements listed under each children’s service. Kids’ booking options are available for ages 3–10 unless otherwise stated. Choose the appropriate collection and service based on your child’s desired style. Please note that I do not service children who are extremely tenderheaded, as excessive sensitivity or difficulty sitting through the appointment may cause significant delays in service. If your child is unable to remain still or comfortably tolerate the service, the appointment may need to be stopped or rescheduled. LATE POLICY A 15-minute grace period is allowed. If you’re running behind, please send a courtesy message. If I am running behind, you will receive the same courtesy communication. 💕 CANCELLATIONS + RESCHEDULING Please cancel or reschedule your appointment at least 48 hours in advance. Late cancellations and no-shows will result in a one-month ban from booking. Repeated late cancellations or no-shows may result in additional booking restrictions or permanent loss of booking privileges. Deposits are non-refundable. Eligibility to transfer a deposit to a rescheduled appointment depends on the timing of the change and current rescheduling policy. BOOKS OPEN Thairapy books open on the 25th of each month for the following two months. Example: January 25th opens availability for February + March. Appointments are first come, first booked—so set those reminders, Dolls! 💕 THE STYLE MENU All currently available services can be found on the Thairapy Style Menu. If you don’t see a style listed, it is not currently available for booking unless announced as a promotional or specialty service. New styles, promotions and special booking opportunities will be announced as they become available. ONE LAST THING… 💕 Please book carefully, arrive prepared and respect your reserved appointment time so I can provide the best possible Thairapy experience for every client. Continuing with your booking means you have read and agreed to all terms and policies. Thank you for continuing to trust me with your crown and for all the love you’ve shown Thairapy. I can’t wait to see you in my chair. 💕 xx, Cerby

Business Hours

Monday: Closed
Tuesday: 9 AM - 6 PM
Wednesday: 9 AM - 6 PM
Thursday: 9 AM - 6 PM
Friday: 9 AM - 6:30 PM
Saturday: Closed
Sunday: Closed

Cancellation Policy

I charge a 25% cancellation fee for any no shows or same day cancellations within 48 hrs of the scheduled appointment.